Crisis Resources

Call 988 if you are having a mental health emergency or crisis. Call 911 if you or someone else is experiencing an emergency or is an imminent danger to themselves or others.

The following resources are free and are sometimes available in both English and Spanish.

  • Local Crisis Resources (Eugene/Springfield)

  • Suicide Hotlines

  • LGBTQIA+ Hotlines

  • Crisis Hotlines for Youth

  • Sexual Violence Hotlines

  • Any Other Crisis

Local Crisis Resources

Local Emergency Rooms

Crisis Assistance Helping Out On The Streets (CAHOOTS)

Description: CAHOOTS provides mobile crisis intervention 24/7 in the Eugene-Springfield Metro area. EMT staffed crisis response and transportation to social services. Not for violent or life-threatening emergencies.

  • Eugene: 541-682-5111

  • Springfield: 541-726-3714

Whitebird Clinic Community Crisis Hotline and Crisis Center

Description: 24/7 Crisis Services Line and walk-in crisis intervention, referrals, & transportation assistance for people with mental health-related disabilities. Trained counselors and staff can offer immediate, short-term support.

Looking Glass Youth & Family Crisis Line

Description: For parents of children up to 18 to call when their child is having immediate mental health, emotional, or behavioral crisis.

  • Call 541-689-3111

Child/Adolescent Mental Health Crisis Line

Description: Support for parents when their child (up to age 18) is having immediate mental health, emotional, or behavioral crisis (severe acting out, suicidal talk, self-harm,  threats, violence). Crisis responders assist parents over the phone and, if necessary,  send a 2-person team to the family home to respond directly to the crisis. 

  • Call 888-989-9990

Suicide Hotlines

988 Suicide & Crisis Lifeline

Description: The 988 Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States. We're committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.

  • Call 988

Crisis Text Line

Description: Crisis Text Line is here for any crisis 24/7. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform.

  • Text CONNECT (741-741)

LGBTQIA+ Hotlines

LGBT National Hotline

Description: The Lesbian, Gay, Bisexual, and Transgender (LGBT) National Hotline provides telephone, online private one-to-one chat, and email peer-support, as well as factual information and local resources for cities and towns across the United States. All of our services are free and confidential.

  • Call 1-888-843-4564

    • Hours:

      • Monday thru Friday from 1pm to 9pm, pacific time
        (Monday thru Friday from 4pm to midnight, eastern time)

      • Saturday from 9am to 2pm, pacific time
        (Saturday from noon to 5pm, eastern time)

Trans Lifeline’s Hotline

Description: Trans Lifeline’s Hotline is a peer support phone service run by trans people for trans and questioning peers. Call if you need someone trans to talk to, even if you’re not in a crisis or if you’re not sure you’re trans. Available in Spanish. ]

  • Call 877-565-8860

Trevor Project Lifeline

Description: Provides 24/7 crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, and questioning youth.

  • Call 1-866-488-7386

  • Text START to 678-678

  • Live Chat available on their website

Crisis Hotlines for Youth

Trevor Project Lifeline

Description: Provides 24/7 crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, and questioning youth.

  • Call 1-866-488-7386

  • Text START to 678-678

  • Live Chat available on their website

National Runaway Safeline

Description: Connect with a trusted, compassionate person who will listen and help you create a plan to address your concerns.

  • Call 1-800-RUNAWAY (1-800-786-2929)

  • Click Here for options to Live Chat, Email, Forum

Childhelp

Description: Provides 24/7 assistance in 170 languages to adults, children and youth with information and questions regarding child abuse. All calls are anonymous and confidential.

  • Call: 1-800-422-4453

Boys Town National Hotline

Description: Crisis and support line for children, youth and their parents, 24/7 and Spanish available. Multi-topic and issue assistance.

  • Call: 1-800-448-3000

Love Is Respect

Description: Peer advocates available 24/7 to support teens with concerns about dating violence. Their website also offers an interactive safety plan, deaf services, and Native American services.

  • Call 1-866-331-9474

  • Text loveis to 22522

  • Chat available through their website

National Center for Missing and Exploited Children

Description: As the nation's nonprofit clearinghouse and comprehensive reporting center for all issues related to the prevention of and recovery from child victimization, NCMEC leads the fight against abduction, abuse, and exploitation - because every child deserves a safe childhood. The hotline is free and available 24/7.

  • Call 1-800-843-5678

Sexual Violence Hotlines

Sexual Assault Support Services Crisis/Support Line

Description: Free 24/7 support

  • Call 541-343-7277 (local)

  • Call 1-844-404-7700 (toll-free)

Rape, Abuse & Incest National Network (RAINN)

Description: RAINN is the nation’s largest anti-sexual violence organization. Free 24/7 support.

National Sexual Violence Resource Center (NSVRC)

Description: NSVRC provides research & tools to advocates working on the frontlines to end sexual harassment, assault, and abuse with the understanding that ending sexual violence also means ending racism, sexism, and all forms of oppression. Free 24/7 hotline.

  • Call 1-800-656-4673

Human Trafficking Hotline

Description: Speak with a specially trained Anti-Trafficking Hotline Advocate. Free and available 24/7. Support is provided in more than 200 languages. Human Trafficking Hotline will listen and connect you with the help you need to stay safe. All communication with the hotline is strictly confidential.

  • Call 1-888-373-7888

  • Text 233733

  • Live Chat (not available 24/7, check website for availability)

National Center for Missing and Exploited Children

Description: As the nation's nonprofit clearinghouse and comprehensive reporting center for all issues related to the prevention of and recovery from child victimization, NCMEC leads the fight against abduction, abuse, and exploitation - because every child deserves a safe childhood. The hotline is free and available 24/7.

  • Call 1-800-843-5678

Any Other Crisis

Crisis Text Line

Description: Crisis Text Line is here for any crisis 24/7. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform.

  • Text CONNECT (741-741)

Poison Control Hotline

Description: Contact Poison Control right away if you suspect poisoning. Help is available online or by phone. Both options are free, expert, and confidential.